Privacy Policy
How Bodrum Olive House collects, uses and protects the personal data of visitors and business contacts on this website.
1. Data controller
The data controller responsible for the personal data described in this policy is Bodrum Olive House, headquartered in Ankara, Türkiye, with production operations in Bodrum, Muğla, Türkiye. You can reach us at info@bodrumolivehouse.com or via WhatsApp at +90 530 308 17 18 for any question about this policy or your data.
2. Scope
This policy applies to bodrumolivehouse.com in English, Turkish and Arabic. It covers data collected through our contact and inquiry forms, and general technical data collected when analytics tools are active and consented to. It does not cover the practices of third-party platforms you may use to contact us, such as WhatsApp, which are governed by their own privacy terms (currently Meta’s WhatsApp policies).
3. Data we collect
When you submit our contact or inquiry forms, we collect the information you provide: name, email address, phone number (optional), company name (optional), country, inquiry type and your message. If analytics tools are installed and you consent to them, we also collect standard technical data such as approximate location, device type, browser and pages visited. We do not collect payment or financial information through this website, as it is not a transactional e-commerce site.
4. Why we process your data
We process contact-form data to respond to your inquiry — product information, ordering, wholesale, export, distribution or private-label requests — which is a legitimate business interest and, where you initiate a commercial relationship, a pre-contractual necessity. We process analytics data, when active, only with your consent, given through the cookie banner on this site.
5. Who we share it with
Submitted form data is sent by email to our own inbox at info@bodrumolivehouse.com and is not sold or rented to third parties. Limited technical processors support the operation of this website and may process data on our behalf strictly to provide their service: our hosting provider (GoDaddy) and, once installed with consent, an analytics provider (such as Google Analytics). If you choose to continue a conversation on WhatsApp, that exchange is also processed by Meta under its own terms.
6. International transfers
Where a service provider we use (such as our hosting or, if activated, analytics provider) processes data outside Türkiye or your own country, we rely on that provider’s own compliance mechanisms (such as standard contractual clauses or equivalent safeguards) for the transfer.
7. How long we keep it
We retain contact and inquiry form data for as long as needed to handle your request and, where a business relationship follows, for the duration of that relationship plus a reasonable period afterward for record-keeping — as a general rule, up to 24 months from your last contact with us, unless a longer period is required by law or a continuing commercial relationship justifies keeping it longer. You can ask us to delete your data earlier at any time.
8. Your rights
Depending on your location, you may have the right to: know whether we process your data; access a copy of it; request correction of inaccurate data; request deletion; restrict or object to certain processing; request portability of data you provided; and withdraw consent at any time where processing is based on consent (such as analytics cookies). To exercise any of these rights, contact info@bodrumolivehouse.com. If you are in Türkiye, you may also apply to the Turkish Personal Data Protection Authority (Kişisel Verileri Koruma Kurumu); if you are in the EU/EEA, you may lodge a complaint with your local data protection authority.
9. Cookies
This website uses cookies and similar technologies as described in our separate Cookie Policy, including a consent banner that lets you accept, reject or manage non-essential cookies at any time.
10. Children’s privacy
This website is intended for business and adult consumer audiences and is not directed at children. We do not knowingly collect personal data from children.
11. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page will reflect the most recent revision.
12. Contact us
For any question about this Privacy Policy or your personal data, email info@bodrumolivehouse.com or write to Bodrum Olive House, Ankara, Türkiye.
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